Smartship Basic Tracking
Enter your Tracking Number and click the button
Enter your Smartship tracking number in the form above and click Track to instantly check your shipment’s current status.
Customer Service
| Phone Number | +966 11 4633999 |
| Email Address | [email protected] |
| Head Office | Prince Abdulaziz Ibn Masa’ad Ibn Julawi Street, Dhabab, Sulaymaniyah, Riyadh, Saudi Arabia |
| Main Website | https://www.smartship.com |
| Also Track | Denim Cart Order Tracking |
Smartship
Company was built specifically to make shipping affordable, user-friendly, and accessible for small businesses across Saudi Arabia. Rather than serving large enterprises with complex logistics needs, the platform focuses on handicraft producers, family-run businesses, and small e-commerce ventures that often get overlooked by bigger logistics providers. Customers moving parcels through this network rely on smart shipment tracking to confirm exactly where their shipment stands at any point in transit.
The company’s origin story centers on a simple observation: small businesses already have enough to manage without shipping becoming another obstacle to growth. To solve this, Company built its delivery infrastructure on top of the existing SMSA retail network operating across the Kingdom, allowing it to offer faster delivery times without building an entirely separate physical network from scratch. Anyone logging into their login to check a shipment is tapping into this same SMSA-backed delivery infrastructure.
Since launching, the platform has delivered more than 344,000 packages and sold over 352,000 waybills, moving a combined weight of over 256,000 kilograms through its network. This scale is supported by nearly 7,000 active users on the platform, reflecting steady adoption among small business owners and social media sellers across Saudi Arabia. Businesses checking their logistics status are typically confirming delivery progress for exactly this kind of small-scale, frequent shipping activity.
Core offerings include custom shipping packages tailored to different seller types, budget-friendly rates, and an easy-to-use website and app designed to simplify the entire shipping process. The company also commits to a two-business-day delivery policy, giving sellers a predictable timeline to plan around when communicating with their own customers. Anyone using their app to book a pickup benefits from this same streamlined process, from initial booking through to final delivery confirmation.